Refund policy

Hanakuto is currently a pre-launch website. Joining our email list is free and does not create an order or charge.

If paid reservations become available, the price, cancellation window, and refund conditions shown at checkout will apply. Kickstarter pledges are handled through Kickstarter and are subject to the final campaign terms displayed on the campaign page.

For questions about a payment, cancellation, or refund, contact support@hanakuto.com. We will review eligible requests using the terms presented when the transaction was made.